Amity

Join Amity Solutions!

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AI Chatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites.

Hundreds of enterprise organizations, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users🔥.

For more information about Amity Solutions visit https://www.amitysolutions.com

Your impact:

  • As an Account Executive, you will be responsible for holding a discovery call, giving prospects product demo, and closing the deal

Your team:

  • You will work closely with our Product & Engineering Team to build a deep understanding of our products

Your day-to-day responsibilities:

  • Establish a strategy and plan for your assigned accounts to identify new upsell and cross-sell opportunities for growth across Amity products and solutions (manage numerous opportunities concurrently and strategically)
  • Make cold calls and reaching out to prospects and qualified leads
  • Establish and maintain a deep understanding of our customers' unique challenges and goals and their operating environment
  • Build exceptional long-lasting relationships with our customers to convert them into product advocates
  • Work closely with our Product & Engineering Team to build deep understanding of our products, ensure on-time product delivery and work with the implementation team to integrate our software with external sources
  • Troubleshoot technical issues and engage feedback from our customers to improve our product to increase customer satisfaction and retention
  • Manage key/ major customer touch points, including business reviews, and renewal discussions to ensure a fully engaged, seamless, and positive customer experience
  • Assemble a multi-faceted change management plan to ensure that client adopts and uses the solution to increase engagement and for us to curb runaway churn and increase customer loyalty

Your ideal profile:

  • Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or equivalent combination of education and experience
  • Must have at least 2-3 years of experience in account management in the technology or SaaS sector for enterprise clients, including business-to-business selling experience
  • Experience handling with corporate or strategic accounts
  • Building and managing a sales pipeline and achieving/exceeding quota
  • Excellent in both English and Thai language (written and verbal), interpersonal and presentation skills to effectively engage with and present to senior-level executives

What’s in it for you:

  • International team of professionals (we have 28 different nationalities in our Bangkok office)/ Growing business (fast-paced growth environment)
  • Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from 'wherever you feel the most productive'
  • Private health Insurance (including Dental coverage) and a free access to Employee Wellbeing program
  • Unlimited paid leave vacation and free massage at the office
  • Free language classes
  • Check out more about our company, Bangkok team and our benefits -https://www.amity.co/career/ba...

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