Amity

Join Amity Solutions!

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AIChatbot Platform that streamlines interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites. But we don't stop there. We understand that engaged employees are the heart of successful organizations, and that's why we also offer building blocks for creating captivating employee experiences. These experiences foster collaboration, boost morale, and contribute to a vibrant company culture.

Hundreds of enterprises, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

Explore more about us at: https://www.amitysolutions.com

Your Impact:
We are seeking talented professionals with expertise in both information technology and business analysis. As a Business Analyst, you will play a pivotal role in enhancing the quality of Chatbot/AI projects, simplifying complex business requirements to gain stakeholder buy-in, and collaborating with development teams to ensure seamless execution. Your responsibilities will include creating essential documentation such as Business Requirement Documents (BRDs), test cases, and other project-related materials to ensure the success of each initiative.

Your day-to-day responsibilities:

  • Collaborate with the Project Manager to ensure development aligns with the defined scope, quality, and timeline.
  • Conduct interviews to gather and validate customer requirements.
  • Analyze, document, and communicate business requirements clearly to stakeholders and development teams.
  • Participate in QA processes to ensure solutions meet business needs and address requirements effectively.
  • Execute and monitor testing activities, ensuring all processes are completed as expected.
  • Create and manage defect logs, reporting issues to the development teams for resolution.
  • Develop and maintain key documentation, including Functional Specification Documents (FSD), Technical Specification Documents (TSD), Test Cases, Test Results, User Manuals, and Test Scenarios.

Your ideal profile:

  • Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or related fields.
  • A minimum of 3 years of experience in software development or IT roles.
  • Strong analytical and creative problem-solving skills, with a focus on software design logic.
  • Proactive mindset with excellent problem-solving capabilities.
  • Ability to build strong relationships with both internal teams and external customers.
  • Native in Thai, with exceptional English communication skills (both written and verbal).

What's in it for you:

  • Flexible work set up - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from 'wherever you feel the most productive'
  • Private Health Insurance (including Dental coverage) and a free access to Employee Wellbeing program
  • Unlimited paid leave vacation and free massage at the office
  • Free language classes
  • Check out more about our company, Bangkok team and our benefits - https://www.amity.co/career/ba...

Amity is an equal opportunity employer and welcomes applications from all qualified individuals regardless of ethnicity, sex, disability, religion/belief, sexual orientation or age.

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